Raising your Profile Leads to Success
I guess PR and getting noticed are
on my mind - because no one can become a customer, client, partner or supplier unless they know
about you! At DoBox we were
fantastically fortunate to work with a great PR firm, SpringBoardPR (see the
case study of our experience).
We worked with a firm on the east coast,
because at the time (think mid-dotcom bubble!), "high tech" PR firms on the
west coast were charging outrageous sums of money (about $10k/month retainer),
and putting junior people on the job. And
that was IF you could get them to call you back.
I didn't bother, and was fortunate to find
SpringBoardPR - they offered a reasonable retainer and attention from the firm
owner (Dom Cilea), as well as his team. When we did a big rollout at CES, they were
all there, willing do whatever we needed to make as big a splash as possible. And it was successful. With Springboard's help, we became the "thought
leaders" in the broadband parental control space (our niche). We were in every analyst report, we were
invited to speak at all the key conferences, and we were "just a little firm in
So, below are some of my tips for
making PR pay off for you.
- Be sure you know what you want to accomplish
with a PR strategy (but don't be afraid to ask the PR team what they think that
can help you accomplish)
- At the end of the day, you need to be a
customer-funded business - but what are the steps that can be taken in the
media to help you get there?
- Do you need to be a "thought leader" Viewed as a "market leader" (assuming you
are)? Get attention for a groundbreaking
new product or just increase visibility?
- -Remember that the media doesn't care about YOU,
they care about THEIR problems. So, if
you can provide a solution to them, they'll help you by providing
coverage. What do they need? Stories - interesting stuff that people want
to read about, that is new and different, in a word "NEWS"
- Pay for PR!
- Pay for Performance
- Unless you're already a PRO, you really don't have the expertise, connections and time to make this a DIY project!
- Be cautious about Retainers (I think of them in
"people equivalents") - but with a good firm, a retainer won't break your bank
and you'll get a constant supply of the work that you need to become a thought
leader in your marketplace, plus strategic help (which you need, I promise)
- Make sure senior people are doing the WORK not
just pitching the client in your account - but there will be a team of all
levels of experience. The good news
about a smaller firm is that there is less overhead to pay for.
- Make sure they can help you develop a PR strategy, not just an "announcement"
strategy. When we were still in development
(and therefore had little to "announce"),
the Springboard team put together a strategic PR campaign - they illustrated
the key messages of our company and released them, just to stay "out there". Very cool.
Look for cool and creative that fits your needs.
- Have a conference and seminar strategy
- Always propose a topic/speech
- Buying booth space sometimes helps, especially
after you've been invited to speak "gratis" once. Remember, they're in business too!
- Be a repeat client/partner that conference
organizers can depend on
- Be interesting and have something to contribute
to the state of the industry - you need to have "your message" but it needs to
fit in the context of the track or panel that you're part of.
- Be a good public speaker - sounds lame but it's
true.
- Press - know your targets and feed them story
ideas
- Make sure your agency is on the list of
reporters looking for leads
- Work with your local business press to get
coverage
- Sometimes Biz Magazines and often trade
publications are more interested than news outlets
- Have an interesting store to tell!
- Get some good practice telling your story in a
press-ready way- be ready for radio/podcast, print/online, and TV/video
- If you've never had media training - get some! Your PR firm should be able to help and you
should be willing to listen to their coaching. People who are "good guests" get invited back
and get talked about!



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